Misery loves company

WHY…do you have to enter your account number on your phone (and don’t forget to press that damn pound sign after entering) and then when the representative comes on they immediately ask you for your account number…this frustrates me to all ends!! I have a whole separate “Gripe” tab that I hope everyone visits from time to time… please let me know, what frustrates you! I need to know that I’m not alone…or am I?

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